ココ・ロシャのインスタグラム(cocorocha) - 5月4日 20時46分
@エールフランス apparently overbooked my flight home from Paris today. They randomly picked me as the person who deserved to lose a seat. They said my options were to be kicked off the flight entirely or downgraded to economy - That didn't make much sense to me since if they have an economy seat, why do they need mine? Still, I was the lucky paying passenger and my options were made clear by the staff. With a 2 year old baby waiting for me I picked the downgrade. I get no cash back from Air France for this fiasco, just some "credit towards a future flight" with them. So, I guess with this credit I can take my chances that this happens again, on a future @エールフランス flight? No thanks.
When will these airlines learn how to treat their paying customers!?
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