west elmのインスタグラム(westelm) - 3月23日 08時08分

@sunnycirclestudio mixed + matched @fairtradecertified furniture from West Elm for an out-of-this-world kid's room transformation. 🚀💫 See more of this space + shop Fair Trade with the link in bio! #fairtradefriday #fairtradefurniture #kidsroom #kidsbedroomdesign #bigkidsroom #gallerywall #westelmkids

[BIHAKUEN]UVシールド(UVShield)

bruno382 @kale_coconuts That's interesting, I am lied to by the customer service team in the states. The backorder information I am given is the same as what I can see in my order status. When asked for better information, I am fed lies about product being damaged at the warehouse and returned to the manufacturer. I've been told the manufacturer is located in the US. Then I was told the manufacturer is not located in the US. I have been told that a warehouse further away from my location has the nightstands I ordered and they will be shipped from that location – and never shipped. I have been nothing but lies. How do these people still have jobs? Or is this how the company trains their "customer care" team? This is how they care for your customers? I will not make another purchase from the Williams Sonoma family of brands. #disgusted

bruno382 @newmoonwhodis I continue to be lied to when I speak to anyone on the customer service team. The information I am given is the same as what I can see in my order status. When asked for better information, I am fed lies about product being damaged at the warehouse and returned to the manufacturer. I've been told the manufacturer is located in the US. Then I was told the manufacturer is not located in the US. I have been told that a warehouse further away from my location has the nightstands I ordered and they will be shipped from that location – and never shipped. I have been nothing but lies. How do these people still have jobs? Or is this how the company trains their "customer care" team? This is how they care for your customers? I will not make another purchase from the Williams Sonoma family of brands. #disgusted

elpalazzo @kgys429 no matter how rude a manager was to you I feel like it is completely inappropriate to blast their name on social media. Honestly it’s kind of counterproductive to call someone out when you yourself are doing something similar. @westelm I feel like you should remove this comment as an employee they should have safety from libelous claims on your Instagram.

kale_coconuts Had a great experience at @westelmnorthtoronto, even after a delivery issue. Excellent customer service. I was worried at first, due to the terrible customer service reviews here. Thank you @westelmnorthtoronto !!

westelm @kgys429 I'd like to know more about this experience Kgys and apologize for the service you received. Please send your contact information to [email protected] so I can discuss this with you. - Katie

t_boost_13 You guys have neat stuff and great pics but you just get raped over a lot of bad service complaints. It scares me, although you guys went over and above for my friends sofa. They love you guys.

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