MANGOのインスタグラム(mango) - 7月6日 16時00分

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[BIHAKUEN]UVシールド(UVShield)

oliviawang__ I had terrible experience with your brand. I bought two jeans for my bf yesterday using Apple Pay. Unfortunately it was too small and I had to return them today. But when I brought the receipt and two jeans to the store, they refused to issue the refund. The reason was my card number’s last four numbers didn’t match the one showed on the receipt. I tried to explain to cashier and store manger that I used Apple Pay and the number showed on receipt was my digital account number. Which means when you using mobile wallet and it will show a different card number. They refused to listen to me and try to ask me leave the store. I offered another solution which is buying a small item in the store and using my Apple Pay again and trying to show them that the last four number will not match the my physical card. This happened in New York store and I heard this is only one store in United States. It is so unprofessional that no one at store was familiar with the Apple Pay and also refused to listen the customer’s explanation. When I was there trying to negotiation, there were four customers had same situations. I believe if you don’t acknowledge that there is extra training needed for this store, you will lost a lot customers because Apple Pay is really common nowadays. Please address the problem!!!

mango @oliviawang__ Hi. We sincerely regret to hear this. Please send us a private message on www.facebook.com/mango.com or www.twitter.com/mango and tell us the date and approximate time that you visited the store. Please also provide the reference numbers of the jeans which can be found on the inside labels. Many thanks.

mango Hallo justynkawob, wir freuen uns, Ihnen mitteilen zu können, dass der Leinen-Trenchcoat IBIZA mit der Referenznummer 43095755 zurzeit auf www.mango.com erhältlich ist. Sie finden ihn unter diesem Link https://bit.ly/2XUnPiJ. Beste Grüße

mango @qiuqiu_jin Hello. We regret to hear that you are experiencing issues with our website. Kindly tell us more regarding your complaint via www.facebook.com/mango.com or www.twitter.com/mango so that we can assist you further. Kind regards.

mango @halffullla Hi. Sorry to hear that you are experiencing issues with our website. Kindly send a screenshot of any error message via www.facebook.com/mango.com or www.twitter.com/mango so that we can investigate further. Kind regards.

mango @romarin8 Hola Rocío. Te facilitamos la referencia del collar DALI para que puedas introducirla en el buscador de nuestra web MANGO.COM y ver todos los detalles: 53081158. ¡Esperamos que te guste! Saludos ?.

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