Lenovoのインスタグラム(lenovo) - 7月17日 22時15分

Woke up this morning, opened our laptop & something seemed different. #WorldEmojiDay #Emojis #Happiness

[BIHAKUEN]UVシールド(UVShield)

lenovo @randomfunnyguy713 Hi! Thanks for writing in. May we know what happened to the original track point of your device? Is it physically damaged, or missing? There are three types of Thinkpad Trackpoint Profile: The Low Profile, Ultra Low Profile and Super Low Profile https://lnv.gy/2y3vahn If you still have the Trackpoint of your laptop, but unable to put it back, you can easily identify the one that you need by looking on the picture, as it can be easily distinguished by the width / height mentioned in the link we provided. Alternatively, you can share us the exact model of the device that you're using, so we can check which Trackpoint Profile you need for your laptop. We're here to help. Hector_Lenovo

lenovo @bass0446 We understand. Page 62 of the hardware maintenance manual shows part number 5D10R03188 which you can use as a keyword to check with online resellers. You may also use this link for instructions on how to lookup and purchase parts: https://lnv.gy/2xV4gbk. Physical damages such as a screen cut in half are not covered by the base warranty. You may enter the serial number here: https://lnv.gy/2xTYjvo to check if you have accidental damage protection with Lenovo. Hopefully everything goes well. Hassen_Lenovo

joakim_moisio @lenovo im dissapinted in it cause it lacks some features that other manufactures have at this price range, for example Lenovo K5 cost 200€ when I got it, now I'm using Honor 8 lite that cost 180€, and it has better screen resolution, finger print "scanner", I think it also has newer version of Android, for 20€ less.

lenovo Hi there! Thanks for reaching out for support. Unfortunately there no upgrade planned for the TAB3 7 Essential (TB3-710F, TB3-710I) based on the Android Upgrade Matrix from our support website. Refer to this link https://lnv.gy/30OtAMV. Let us know if you have further questions. Van_Lenovo

lenovo @randomfunnyguy713 Thank you. You can use the part number 91P9642 to get the Trackpoint Caps for Thinkpad T420. If you live in the US, you can order it here https://lnv.gy/2y2BqGf (Enter Part Number). Let us know if you have further questions. Hector_Lenovo

bass0446 @lenovo Nigeria... I don’t trust the dealer I got it from he is saying it’s a physical damage that my warranty doesn’t cover physical damage... please how much is the screen if I was to order for it my self? Levono flex 6 14inch

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