セフォラのインスタグラム(sephora) - 7月23日 23時30分

So much ✨ for so little 💰 The super-pigmented Cream Lip Shine from @SC now comes in metallic finishes. Get this creamy, high-shine formula for only $14.

[BIHAKUEN]UVシールド(UVShield)

spanx41 I'm so disappointed in Sephora and don't know what to do because if you send a message nothing gets done, if you call they just say sorry theres nothing they can do! I just got an email saying for 500 points you can get a free makeup application and that there are only 100 of them! 100!! So I log in right away to book one and guess what!? They are sold out!! Surprise surprise! We as rouge members used to be able to get this for free any time but they took that away! Also what purpose are points if you can only use them if you spend more money!? Not impressed at all. I think I will start buying my make up right from the makers

ssirren @drohm27 i used to be a consultant for makeup eraser. We had people in certain stores at Sephora. The ladies couldn't stand how Sephora's staff treated us. They picked at the way we dressed, our fingernail polish and more. Things were immediately shut down. Sephora didn't want anything to do with us. But low and behold, when MUE did away with consultants (messed up on their part) sephora picked up MUE again. It's all about the money. Not the customer and not the consultant. I'll never buy there again.

keylimek8 @spanx41 I’ve been rouge for years. I feel like they’ve been going down hill every year with the bday gifts, and now the rouge perks are a joke. And seriously, 2 samples now? Flash shipping is hit or miss, sometimes it’s 2 days, others it’s 5...no rhyme or reason. Customer care and service has gone down the toilet. Very disappointing.

feedme_diamonds @sephora are you sure? When I looked on the app after attaining Rouge status for this year it explicitly stated that we had to choose which perk to maintain. Plus it was clear that free makeovers were being taken away. And I just checked now and there's no verbiage on Rouge getting complimentary makeovers without a $50 purchase.

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sephora @feedme_diamonds Sorry for the confusion! Makeovers are still free for Rouge clients. You can find more information here> https://community.sephora.com/t5/Customer-Support/January-2019-Beauty-Insider-Program-Update-FAQs/m-p/4416159#M162477

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