モトローラのインスタグラム(motorolaus) - 8月8日 01時35分
Sunshine, flowers, and shiny phones. ✨
•
#hellomoto #motog7 #summer #nature #reflection
[BIHAKUEN]UVシールド(UVShield)
bigfisherman1990
@motorolaus do not have one. Couldn't understand the lady that well I was on the phone with so I gave her my E-mail i think she said.. 2 options send you my phone and not have one till a new one comes or pay some stupid amount to get a new one sent to me. Just checked my E-mail nothing yet. And this was wen I called.
chelseyreneehart2
@motorolaus clear of data on camera app, putting it on safe mode, and using another app with camera. It's been happening from time to time. It's fine really I don't care especially since it just goes back to normal. I'm just wandering what is causing it. Sometimes I can't see my face.
bigfisherman1990
@motorolaus I have reached out to you by call and message. If you can't send me a new phone don't even bother. It Keeps shutting off when I still have 50% battery life or lower. Charge used to last 3 days now I'm lucky to get a day out of it. This is a brand new phone.
motorolaus
@chelseyreneehart2 Hi, thanks for reaching back out to us. I'd be glad to see what I can do to help. Can you confirm if you have already cleared the data of the Camera app? What Motorola phone is this? Also, does it only happen when in a video call? Let us know. -Rica
motorolaus
@chelseyreneehart2 We are unable to determine the main cause unless the device is evaluated. If it is doing the same thing while the device is in Safe Mode, our next step would be a factory data reset. Let us know if you would like to proceed. -Mary
gjmcloud
@bigfisherman1990 I never had the Z2, so I don't know anything about it. I did have the Z Force. I now have the Z3. I love it. This battery is crazy with how long it lasts. When I'm due, I'll get the Z4. I'd try the Z3 or 4.
>> 飲む日焼け止め!「UVシールド」を購入する
4,686
44
2019/8/8