Airbnbのインスタグラム(airbnb) - 6月27日 20時26分

Airbnb Luxe is a selection of pristine, statement-making homes. Every #AirbnbLuxe property has been designed to make your stay as effortless as it is memorable, with high-end amenities, services, and dedicated trip designers to tailor your journey not just to your needs, but also to your interests. ⠀⠀⠀⠀⠀⠀⠀
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Airbnb Luxe. Every home is a destination.

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[BIHAKUEN]UVシールド(UVShield)

singledadmagic Beware. Airbnb cares more about their guests than their hosts - the people who put them in business. I recently had a guest who violated multiple house rules which jeopardized the safety of myself and my daughter and other guests. When I learned my guest was exceeding my maximum nightly occupancy and also had a party for about 10 people in a small one bedroom attic apartment, I contacted Airbnb and they told me to resolve it with the guest. Getting guests to leave is nearly impossible so I confronted the guest and informed him of the violation and told him if he reduced his nightly occupancy he could stay the last night. I then requested payment after the guest left for the extra guests that were there a couple nights. As you can imagine, the guest became defensive. This is the home I live in so I was worried. Ultimately, he left and there were no issues outside of not willing to pay the additional compensation I requested. I figured I could move on from this but then somehow this guest was allowed to leave a review. I’m sure you can imagine the quality of this review. I assumed since this guest was in violation of multiple house rules he would not be allowed to leave a review. I was wrong. I brought it to Airbnb’s attention and they said there was nothing they could do. I’m furious. How can I guest get the privilege to leave a review when they violated multiple house rules that endangered other people in the house?? It is absolutely absurd. Let me also mention that I’ve been an Airbnb host for 7+ years and a Superhost since the start of the program and have over 150 excellent reviews and no bad ones. And this is how they treated me. By letting one disgruntled guest who was totally in the wrong and caught on video post such a negative review. I practically had to beg for it to be escalated and then that supervisor did not call me back a couple times as she said she would. I’m just in shock. Something to consider when using Airbnb.

wond3r.wand3r Airbnb, need an answer to my case, why is it so difficult to get my refund when I PAID WITH MY HARD EARNED CASH AND NO SERVICES WERE RENDERED, due to no fault of my own?? I had always recommended you guys to friends and family, was super proud to be a part of the community, used your platform wherever I traveled, adhered to community rules, left constructive reviews so that I could contribute to your platform and helped other users decide on a lodging or a host, I played my part, supported your platform in any way I could, and this is what I get in return? No calls, no follow ups, whenever I opened a case to chat with your support agent, they got closed in no time, it’s almost like you don’t even care what people who care about you go through! I completely understand if you needed time to resolve a case, but I am few hundred bucks poorer and someone else has my money through your platform, offered me a place where cleanliness was subpar, things were broken, and hired a 6 month old pregnant mom to clean the house, how could I let a 6 month old soon to due mom do that? This is wrong on so many levels, and because I wasn’t comfortable with the idea of seeing another pregnant lady cleaning the whole freaking house, now I am left with no money, no solution and no support from you guys!

veta_y We booked a villa in Ubud, Indonesia for an upcoming family trip. 3 days after the booking was confirmed, after we purchased tickets according to the booking, the host contacted us and told us it was an unfixed bug that did not show her villa was in fact, fully booked. After the refund was issued, due to exchange rate we even lost 50 Euros. Customer service did not assist or felt responsible for this mistake. Not only it messed up our trip and caused extra stress, the service attitude is beyond imagination bad with no sense of responsibility. Airbnb is supposed to be a world class business. I cannot believe this is the value your branding is representing.

lauren_bee2019 You know the problem with Airbnb and others like you - home away etc. You protect charlatans- you block any reviews that warn others of shady practices by some of these unscrupulous home owners- people who’s houses are not at all what they portray- from uncomfortable living conditions to homeowners who rip you off if they get your credit card info- Since homeowners call the shots- you protect them- that’s why I’m going back to the hotel- where I can count on a good rest, clean accommodations and my credit card not being used as their personal ATM- I’M DONE

luz.entretenimento ⚜️Olá, sou Lígia Brasil Luz, aqui, (@ligiabrasil.luz). Venho apresentar a Luz Eventos & Turismo; (@luz.entretenimento) ?Temos por primícias profissionais o amor e a empatia, no desenvolvimento de Projetos de Eventos e Turismo: "Vamos tranformar instantes em momentos inesquecíveis!" ?Bem vindos a nossa rede de amigos! Contatos e parcerias via direct, whats e ou e-mail, contidos na nossa biografia. ?Gratidão! Lígia Brasil Luz e Liluz Eventos & Turismo⚜️

that_meridian_ Why we must to pay €135 per night for our apartment in Paris but when host didn’t clean it before our arrival @airbnb said that it’s our problem and they can’t do anything! OMG, we slept in a dirty flat with no good WiFi,new sheets and no shampoo?‍♀️ Apartment smelt so bad ? And we can’t get our money back because Airbnb support said that we opened disput the next day(because we was in our way and we haven’t Internet?‍♀️)

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