west elmのインスタグラム(westelm) - 7月2日 10時06分
Daydreaming about this light + bright living room featuring our Drake Sectional from @oliviarichardsphoto! 😍 #lightbright #airyinteriors #livingroomstyle #weekendvibes #mywestelm
[BIHAKUEN]UVシールド(UVShield)
mlahn
@westelm i also have this table and had issues with it not closing properly only after one year of owning. i emailed corporate WE customer service and they said since i purchased at a store they would provide zero support. i contacted the seattle store and the manager only offered to give me a meager discount on the purchase of a new table ? if your website allowed product reviews, guarantee so many ppl would NOT purchase this table due the number of complaints about this table failing to stay closed. i noticed that the closing mechanism has changed and is different from my table purchased several years ago. totally disappointed in this lack of customer service and quality control. WE obviously realized that the original closure mechanism was failing and replaced it and yet no accountability in providing replacement parts or replacing table with updated version.
kulture365
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westelm
@astokes85 Hello - We are very sorry to hear you are unhappy with the quality of your coffee table. We want you to love everything in your home! Please send me an email to [email protected] with your order info for this table so we can discuss this further. Thank you, Sara.
astokes85
I have that coffee table and I would NOT recommend it. Great looking but there's something wrong with the hardware/craftsmanship and it never closes properly. Not sure how it made it past quality control ?
westelm
@nizajoy1 Our "flip" sectionals easily adapt to different rooms + layouts — the chaise part is an ottoman with a single cushion that can be moved to the other side of the sofa!
huynh_stagram
@astokes85 did any of you tried loosening a screw or two from the magnets under the surface? It would draw the magnets closer to the hinge so that the magnetic pull increases.
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